About Kristina Antic

Hi there! I'm Kristina Antic, the voice behind the articles you've been enjoying on the Support Adventure blog.

Welcome to the crossroads of travel, transformative career advice, and all things MSP!

Since joining the team in 2020, I've been weaving my experiences from traveling across Europe and Asia into stories that resonate with tech enthusiasts and wanderlust-filled souls alike.

From the world of translating and IT customer service to teaching, I’ve worn many hats, all of which I now bring together to help you navigate the exciting remote landscape.

Whether you’re looking to kickstart your career in tech, dreaming of digital nomad life, or seeking the best MSP practices and staff, I’m here to share what I’ve learned in a way that feels like we’re just chatting over coffee.

See you on the blog!

Articles

Burnout in MSP Roles

Burnout in MSP roles has become a pressing issue as more professionals face the constant demand of 24/7 MSP support. The expectation of always being available doesn’t just strain individuals—it affects performance, client satisfaction... Continue Reading Managing Burnout in MSP Roles with 24/7 Support Expectations

IT Techs in South Africa

IT techs in South Africa have become a reliable go-to for companies in the US, UK, and Canada looking to outsource quality work at competitive rates. Thanks to a strong education system and a... Continue Reading Why IT Techs in South Africa Embrace US Work Hours – The Surprising Benefits

The Role of Soft Skills in IT Support

Being an IT technician usually implies that you’re someone people reach out to to solve their IT problems. In other words, in order to be good at IT support, you need to know the solution... Continue Reading The Role of Soft Skills in IT Support Success